In Bitrix24 Contact Center module, if you rent a number or have a PBX connection and have a SIP device connected, the outgoing calls are made via this SIP phone by default. However, you can route the call from the device to the browser or the Bitrix24 Desktop app and back. Click to learn more.
As you may know, the Webmail module in Bitrix24 allows to connect most popular mailboxes to Bitrix24 in order to handle all your emails directly in your Bitrix24 account. Gmail can also be connected to Bitrix24 Webmail.
In Bitrix24 CRM there is an option to change the responsible person for a CRM element in case needed. You can change the responsible for a specific CRM element one by one or perform a group action for several items.
At this webinar Dec 17 at 14:00 UTC, we are going to learn how to work with Sales Funnels and explore the basics of our CRM system set up. An understandable and illustrative example of how to work with it effectively.